Privacy Policy

1. Overview

Bold City Apps, LLC ("we," "us," or "our") operates the website boldcityapps.com and provides SaaS development and digital application services (collectively, the "Services"). This Privacy Policy describes how we collect, use, store, and share information about you when you visit our website or engage with our Services.

By using our website or Services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our website and Services.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide to us, including:

• Contact Form Submissions: Name, email address, company name (optional), project type, and message content when you fill out our contact form.
• Email Correspondence: Any information contained in emails you send to us.
• Project Engagement: Business information, project requirements, and other details you share when working with us on a development project.

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• Log Data: IP address, browser type and version, pages visited, time and date of visit, time spent on pages, and referring URL.
• Device Information: Device type, operating system, screen resolution, and browser language.
• Usage Data: How you interact with our website, including clicks, scrolling behavior, and navigation patterns.

2.3 Information from Third Parties

We may receive information about you from third-party services we use to operate our business, such as analytics providers, hosting platforms, and communication tools. We only use such information in accordance with this policy and applicable data protection laws.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Responding to Inquiries: To reply to your contact form submissions and email inquiries.
• Providing Services: To deliver, manage, and improve the development services we provide to clients.
• Communication: To send project updates, invoices, and other service-related communications.
• Website Improvement: To analyze how our website is used and improve its functionality, content, and user experience.
• Legal Compliance: To comply with applicable laws, regulations, and legal obligations.
• Business Operations: To maintain records, conduct internal analysis, and support our business operations.

We do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects without your explicit consent.

4. Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: We may share information with trusted third-party vendors who assist us in operating our website and delivering our services (e.g., hosting providers, analytics services, project management tools). These parties are contractually obligated to keep your information confidential.
• Business Transfers: If Bold City Apps, LLC is acquired, merged, or undergoes a change of ownership, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.
• Legal Requirements: We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• With Your Consent: We may share your information for any other purpose with your explicit prior consent.

5. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.

5.1 Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly. These cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics). This data is aggregated and anonymized.
• Preference Cookies: Remember your settings and preferences to improve your experience on return visits.

5.2 Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, or be notified when new cookies are set. Note that disabling certain cookies may affect the functionality of our website.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

• Contact Form Data: Retained for up to 3 years or until you request deletion, whichever comes first.
• Client Project Data: Retained for the duration of our engagement and up to 5 years afterward for legal and accounting purposes.
• Website Analytics: Typically retained for 26 months in aggregate, anonymized form.

When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to certain exceptions.
• Portability: Request that we provide your information in a structured, machine-readable format.
• Objection: Object to our processing of your personal information in certain circumstances.
• Restriction: Request that we restrict processing of your information in certain circumstances.
• Withdraw Consent: Where processing is based on consent, withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at hello@boldcityapps.com. We will respond within 30 days. We may need to verify your identity before processing your request.

8. Security

We take the security of your personal information seriously and implement commercially reasonable technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction.

These measures include encrypted data transmission (HTTPS/TLS), access controls limiting who can view sensitive data, regular security reviews, and secure data storage practices.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

9. Children's Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will promptly delete it. If you believe a child under 13 has provided us with personal information, please contact us at hello@boldcityapps.com.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Effective Date" at the top of this policy.

We encourage you to review this policy periodically. Your continued use of our website or Services after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: